NICE Player 9.10

NICE Player by NICE Systems is a secure playback application used to review and validate recorded interactions captured on NICE recording and compliance platforms. It provides authenticated audio/video playback alongside rich metadata, helping compliance, quality assurance, and investigations teams examine interactions accurately and efficiently.

Key capabilities:

• Secure, tamper-evident playback with integrity checking and audit trails
• Opens proprietary recording packages exported from NICE solutions; can also handle standard media formats when enabled by policy
• Precise controls, including variable-speed playback, skip-silence, waveform view, bookmarks, and looped segments
• Contextual metadata display (timestamps, channels, participants, identifiers, tags, and notes)
• Powerful search and filtering across recordings and metadata
• Annotations and bookmarks to support casework and coaching
• Export of permissible segments and related metadata/audit information, subject to user permissions and policies
• Lightweight desktop deployment, often distributed alongside exported recordings for easy, secure access (commonly on Windows)

Built for regulated and mission-critical environments, NICE Player helps organizations securely review, share, and preserve interaction evidence while maintaining chain-of-custody and compliance.

NICE Player is developed by NICE Systems and is used by 1 user of Software Informer. The most popular versions of this product among our users are: 9.0 and 9.1. The names of program executable files are NiceApplications.Playback.GUI.exe, Nmplayer.exe and NVPlayer.exe.